FAQs

Frequently Asked Questions

1. Q: Do you do bike rentals?

A: Yes, we do bike rentals. This is dependent on what Demo bikes we currently have in stock. Occasionally staff bikes can be used if needed urgently.

You will be required to sign an indemnity form. Pricing is done per day and varies based on the value of the bike.

2. Q: Can you source bikes not listed on your website?

A: Yes, we can source bikes not listed on our website. This will be dependent on supplier stock and ability to import the bike.

*The only bikes we can not source are Specialized and Trek as these are exclusive to their dealer stores.

3. Q: Do you do Custom Builds?

A: Yes, we can do custom builds. Get in touch with us via info@eastcitycycles.com with the frame and specifications you are looking for and we can advise you based on availability.

4. Q: Do you do Custom Paint?

A: We can do custom painting through our shop partner “Paint by Jaryd”.

5. Q: Can I trade in my bike to help with my purchase of a new bike?

A: Yes, we do allow trade-ins. Trade in value will vary based on the bike’s condition, specifications & year model.

6. Q: Do you sell second hand bikes?

A: Yes, we do sell second hand bikes. Availability of second hand bikes often varies depending on previous trade-ins. You can contact us via info@eastcitycyles.com to check availability.

7. Q: Can I finance a bike?

A: Yes, we have an approved finance partner … You can get in touch with them via … to be pre-approved for financing of your bike.